Travel ID – one login, many options
Travel ID gives you access to services from Austrian and all Lufthansa Group airlines with just one account – even Miles & More if you wish.
What is Travel ID?
From booking to check-in and more, Travel ID makes travelling even easier. It’s your login for all our digital services. You can use it to quickly and easily access your data and get relevant information and personalised services. And that’s with any airline in the Lufthansa Group.
Quick & secure
Book and check in quickly: simply store your personal data, payment details and important travel documents in your profile. Here they are stored securely and can be retrieved at any time.
Exclusive promotions
With your Travel ID, you can enjoy special offers, promotions and information tailored to you, just when you need them.
Earn miles
Activate Miles & More for your Travel ID and earn miles straight away when you fly, travel and shop. Redeem them for great awards, unique experiences or your next trip.
Your access to all our services
Always well informed: stay logged in and get the information you need at the right time and in the right place.
Austrian.com
After logging in on our website, you have access to all your bookings and receive helpful information about your trip in the Travel Cockpit. In your profile, you store personal data, preferences and payment information, and save travel documents. This makes it even quicker to book and check in. In Travel Insights, you can see a summary of all your trips from the last 10 years.
Austrian Chat Assistant
Specific information about your trip: log in with your Travel ID and use our Chat Assistant Maria to assist you with your concern. You’ll automatically get real-time information about your flight and further information on your free baggage allowance and special meals. We will let you know if your flight is cancelled or delayed and book you on an alternative flight if requested.
Austrian App
Use conveniently with Travel ID: as soon as you have logged in, your data and your booked flights are stored and your digital assistant will automatically provide you with all the important information about your current trip. You can also check in, benefit from personalised services and book your next flight directly, including seat and baggage.
Internet on board
Your Travel ID for Austrian FlyNet®: Log in and automatically receive up-to-date information about your current trip. You can also use unlimited free messaging to send your loved ones messages from above the clouds and benefit from our inexpensive internet access to shop, send emails and more.
Miles & More
If you want, you can also earn miles with your Travel ID. To do so, activate Miles & More when you register or later in your account.
With Miles & More you can earn miles and points with 40 airline partners and award miles when you book hotels and rental cars, shop online and in your day-to-day life. You can redeem them for great awards, unique experiences or your next trip to your dream destination.
If you fly often, you can look forward to frequent flyer status and enjoy even more comfort on your trips.
Frequently Asked Questions about Travel ID and Miles & More
How do I change the email address I use to log in? How do I add a flight to “My Bookings” in my Travel ID account? What is changing for me as a Miles & More customer? We would be pleased to help you in any way we can. We have compiled these and many other frequently asked questions for you in our FAQs.
Good to know
Lufthansa Group
The Lufthansa Group Airlines and Miles & More GmbH are part of the Lufthansa Group.
Lufthansa Group Airlines
If you have given your consent to digital communication, you will also receive advertising content from the following Lufthansa Group companies:
Deutsche Lufthansa AG, Austrian Airlines AG, Swiss International Air Lines AG, Brussels Airlines SA/NV, Eurowings GmbH and EW Discover GmbH.
Partner companies
If you have given your consent to digital communication, you will also receive advertising content from the following Austrian Airlines partner companies:
AIG Versicherung, Booking.com, Cartrawler and GetYourGuide.
