Frequently asked questions about Austrian Holidays

No, one bag is carried free of charge up to a max. 23 kg and 158 cm per person.

Your 23 kg baggage allowance is not shown on the boarding pass you receive electronically after the online check-in for technical reasons.
Your baggage allowance is still included in your ticket and you can easily check in your bags free of charge either at the machine or at the desk.

We offer our Austrian Melangerie on Austrian Holidays flights in Economy Class with a flight time of up to 179 minutes. You also receive still mineral water and a bar of Austrian chocolate free of charge.

As always, we continue to offer the panini along with hot and cold drinks free of charge on flights with a flight time of more than 179 minutes.

In Business Class passengers enjoy our Tastefully Austrian Business Class Service^* with a hot meal from our top catering partner ​DO & CO.

^*Please note that this service may vary depending on the route.

Yes, you can pre-order a special meal free of charge on flights with a flight time of more than 179 minutes. Our meals are always freshly prepared, so you must place your order no later than 48 hours before departure.

Yes, Austrian Holidays passengers can reserve the seat of their choice for their next holiday flight, whether you prefer a window, aisle or an XL extra legroom seat. You will find more information and a booking link on our ​seat reservation page.

Yes. It’s best to secure your preferred seats when making your booking. Alternatively, you can do so up to 48 hours before departure. If you are travelling with an infant under two years (without their own seat), you can even reserve seats for two adults and all children under 12 years of age in the same booking free of charge.

Your four-legged friend doesn’t have to stay at home with Austrian Holidays. The same basic rules apply to the carriage of animals as with Austrian Airlines. You will find detailed information on our travelling with animals page.