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Top topics
Do you have questions and concerns about your flight booking? We will be happy to help you.
Contact us about a ticket reimbursement or a reimbursement for an additional service purchased, for example a seat reservation.
Do you have any feedback on a past flight, such as your experience at the airport or on board? Please contact us using our contact forms.
If you wish an answer in your national language, please let us know in your request.
Austrian Airlines contacts worldwide
Service enquiries, telephone flight bookings and ticket reimbursements
Internet Helpdesk
Are you having problems or do you need help with your online booking, online check-in, online rebooking, Travel ID or Austrian App? We will be happy to help you.
German: +43 5 1766 3000
Monday to Friday: 07:30 a.m. to 10:00 p.m.
Saturday and Sunday: 10:30 a.m. to 07:00 p.m.
English: +43 5 1766 3100
Monday to Sunday: 24 hours/day
Italian: +39 010 974 83 30
Monday to Sunday: 09:00 a.m. to 08:30 p.m. Italian local time
French: +33 185 149 840
Monday to Sunday: 09:00 a.m. to 08:30 p.m. French local time