Does Austrian Airlines provide a meal during the flight?

On short- and medium-haul flights, you can purchase a wide selection of snacks, sandwiches and drinks on board. On long-haul flights, you can enjoy the menu from DO & CO.

What are the hand luggage regulations on my flight with Austrian Airlines?

The general hand luggage dimensions are 55cm x 40cm x 23cm with a maximum weight of 8kg. If you fly economy or premium economy, one piece of hand luggage is allowed. In business class, you can take two pieces of hand luggage with you. More information on our hand luggage regulations can be found here .

Can I use the internet onboard Austrian Airlines?

Yes, you can thanks to Austrian FlyNet , our in-flight internet access. Currently, selected aircraft in our Airbus family are equipped with it, for short- and medium-haul flights . You can connect to the internet immediately after boarding and choose between different service packages once you have reached cruising altitude.

What steps should I take if my flight is cancelled?

If there is a flight cancellation, we will book you onto another flight. Check under "My bookings" for all the information on your new flight. Our Austrian Chat Assistant Maria is available around the clock if you need her.

What is meant by checked baggage allowance?

This is the baggage you can check in without incurring any extra charges. The dimensions, weight, and quantity permitted are based on your fare, the route booked, and your Miles & More status.

What is included in Premium Economy class?

Premium Economy Class offers enhanced comfort, which is especially beneficial on long-distance flights. Experience perks like more spacious seating that reclines further than ever, ensuring a relaxing flight experience.

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Flight to Almaty (ALA)

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Travel relaxed and comfortably to Almaty

Are you planning to travel to Almaty? Book your flight to Almaty on austrian.com: explore the different flight options available on austrian.com and find the flight that perfectly matches your schedule and budget. Whatever your reason for travelling, Austrian Airlines helps make your way over to Almaty as stress-free and relaxed as possible.

When you book your next flight to Almaty on austrian.com, you can be sure that your trip will start out smoothly. Experience the unique charm Austria is known for on your journey to Almaty. By the time you land in Almaty, you will feel rested and refreshed, ready to begin your trip. That is thanks to our dedicated flight staff members, who always make sure your flight is comfortable, enjoyable, and of course, safe.

*Please note: To provide you with the widest possible selection of flight destinations, some of the direct flights or connecting flights on austrian.com are operated by our partner airlines, which may result in a different flight experience than with Austrian Airlines.