Payment options

You can pay with the following credit cards:

• VISA card
• Mastercard
• American Express
• Diners Club/Discover
• JCB Card
• (China) Union Pay
• AirPlus company account/UATP

You can pay with the following debit cards:

• VISA debit
• VISA electron
• Mastercard Debit
• Degussa Corporate debit card
• AirPlus Corporate debit card

PayPal is a free online payment service that allows you to make online payments easily and conveniently.

How to pay with PayPal

To use PayPal, you must register with your personal information and your account information. Registration is free of charge. If you decide to use PayPal as a payment method on Austrian.com, you will be redirected straight to the PayPal website. After payment, you will be forwarded to the Austrian booking confirmation page.

Direct Bank Transfer enables you to make a transfer from your online bank account during the booking process without registration - easily, quickly and securely.

How to pay with Direct Bank Transfer

If you decide to use Direct Bank Transfer as a payment method on austrian.com, you will be redirected straight to the Direct Bank Transfer website, where you can select your bank and enter your online banking details. The payment must be confirmed with a TAN. After payment, you will be forwarded to the Austrian booking confirmation page.

Please note that payment with Direct Bank Transfer is only available in certain European countries.

iDEAL is a direct transfer procedure that allows you to make transfers in real time. Payments are made via the mobile banking app or in the online banking section of your bank.

How to pay with iDEAL

If you decide to use iDEAL as a payment method on the payment page, you will be redirected straight to the website of your bank. You only need to log in with your bank information and confirm the process with a TAN. After payment, you will be forwarded to the Austrian booking confirmation page.

In order to be able to use iDEAL, you must have online banking with one of the following banks: ABN AMRO, ASN Bank, bunq, Handelsbanken, ING, Knab, Moneyou, RaboBank, RegioBank, SNS Bank, Triodos Bank and Van Lanschok Bankiers.

Please note that payment with iDEAL is only available for customers who live in the Netherlands and for a flight price quoted in EUR.

What is Cash & Miles?

Cash & Miles enables Miles & More members to redeem award miles for the full or partial amount of flight bookings at austrian.com. This service is available from just 3,000 miles, and you can redeem your award miles for all travel classes and all international routes. The air fare is calculated based on the total ticket price, including taxes, fees, and surcharges. Even if you do not have enough miles for a flight award in your personal mileage account, you can redeem the miles you have earned to date for part of the price of the flight.

Of course, the attractive flight awards in the Miles & More programs also remain available.

How does Cash & Miles work?

1. Enter your Miles & More login details at austrian.com.
2. Choose your desired flight on the booking screen.
3. Select how many miles you would like to redeem.
4. Complete your booking securely.

In which countries can I use Cash & Miles?

You can use Cash & Miles in the following countries: Algeria, Angola, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Equatorial Guinea, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Montenegro, Morocco, Netherlands, New Zealand, Norway, Oman, Philippines, Poland, Portugal, Qatar, Republic of Korea, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, USA and Vietnam.

• FPS: FPS is a real-time bank transfer payment method offered for customers with country of residence Hong Kong.
• PromptPay: PromptPay is a real-time bank transfer payment method offered for customers with country of residence Thailand.
• Instant Bank Transfer: Convenient instant bank transfer offered for customers with country of residence Germany.

Simply save your credit card in your user profile. If you have not yet created a profile, you can specify this information when booking.

If the travel starts in Germany (DE), Denmark (DK), Finland (FI), Poland (PL), the Czech Republic (CZ), Great Britain (GB) and the Netherlands (NL) an OPC (Optional Payment Charge) may be levied.

3D Secure is the technical name of the security standards for online purchases with credit or debit card. At Mastercard, it is called Mastercard Identity Check, at Visa “Visa Secure”, at American Express “Safekey”, “J/Secure” at JCB and “ProtectBuy” at Diners and Discover.

Austrian Airlines adheres to the new statutory provisions and ensures all its own payment processes comply with the Strong Customer Authentication rules. Strong Customer Authentication is a requirement of the Revised Payment Service Directive (PSDII) for payment providers in the European Economic Area (EEA) and/or credit and debit cards issued in the EEA. Online payments must be confirmed by at least two of the following three elements:

The requirements of the Payment Service Directive increase the security of electronic payments.

For example, your transactions are protected by a personal password or transaction number (mTAN), which is sent to your mobile phone via SMS (identification procedures may vary depending on the bank). This gives you peace of mind when making online purchases. You may also be asked to answer a security question. The security question and your answer are determined when registering your card at your bank. The security question is often asked in a separate pop-up window. Ensure that your browser pop-up blocker is disabled.

If a 3D Secure authentication is necessary for your online transaction, an input window opens after the card data has been entered, in which you are asked for your password or mTAN and/or you are asked the security question associated with the card. If all your answers are correct, the bank confirms that you are the authorised cardholder and the payment process can continue.

Upon the first payment with the 3D Secure system, you are prompted to register for 3D Secure after entering your credit or debit card data. A dialogue box of the card-issuing bank opens and you can complete your registration.

For more information on 3D Secure, please visit your bank website.