Upgrades
Have you already booked your ticket, but wish to switch to a higher travel class? Priority boarding, lounge access or a several-course DO & CO menu: you decide which upgrade you want. Find out here about the options for booking an upgrade.
In the following video, you can find out all about the upgrade options on flights with Austrian Airlines.
Upgrades for all travellers wishing to get their adventure off to a great start
Upgrade at a fixed price
If you decide you want a higher travel class after completing your flight booking, you can book an upgrade at a fixed price here.
Bid upgrade
If you have already booked a ticket for Economy or Premium Economy Class but now wish to switch to a higher travel class, you can submit a bid. With a bid upgrade, you determine the price yourself.
How to book your upgrade at a fixed price or in bid format
Check availability
Access your flight under “My Bookings” and click on “Upgrade flights”. All flights on your travel route that can be upgraded will be displayed automatically.
You have the option of upgrading just one of your flights or both your outbound and return flights at the same time. You can get an upgrade at a fixed price up to 48 hours before departure. You can submit a bid upgrade up to 60 hours before departure.
Select option
First select all the flights you want an upgrade for and then the desired option for each flight.
For an upgrade at a fixed price, click directly on “Continue”.
For a bid upgrade, use the slider to enter the amount you want to pay, then click on “Continue”.
Payment
Enter your payment information and confirm the purchase and/or enter your bid. Your credit card will not be charged until your upgrade is confirmed.
We will send you confirmation by email.
Check availability
Access your flight under “My Bookings” and click on “Upgrade flights”. All flights on your travel route that can be upgraded will be displayed automatically.
You have the option of upgrading just one of your flights or both your outbound and return flights at the same time. You can get an upgrade at a fixed price up to 48 hours before departure. You can submit a bid upgrade up to 60 hours before departure.
Select option
First select all the flights you want an upgrade for and then the desired option for each flight.
For an upgrade at a fixed price, click directly on “Continue”.
For a bid upgrade, use the slider to enter the amount you want to pay, then click on “Continue”.
Payment
Enter your payment information and confirm the purchase and/or enter your bid. Your credit card will not be charged until your upgrade is confirmed.
We will send you confirmation by email.
Upgrade with miles
Do you earn miles? Then you can book your upgrade using your miles.
From just 10,000 miles, you can enjoy the benefits of a higher booking class on a flight originally booked for Economy Class. You can use your miles to book your upgrade directly at the check-in desk at the airport or via the Miles & More service team in your country.
Upgrades for last-minute deciders
Upgrades in online check-in
More space, better service, more comfort: make your trip still more enjoyable even before departure. Purchase an upgrade at check-in from 47 hours before departure.
Last-minute upgrades at the airport
Have you decided on an upgrade at the last minute? No problem. Simply talk to our staff at the check-in desk, gate or directly with the crew on board.
Our higher travel classes
Premium Economy Class
Enjoy a new travel experience in our Premium Economy Class. There are numerous benefits that get you to your destination in even greater comfort.
- More comfortable seat with adjustable headrest and footrest
- Practical travel set
- 12-inch touchscreen monitor with remote control, noise-cancelling headphones and USB ports
- Refreshing welcome drink and delicious three or four-course menus from DO & CO
Business Class
With our Business fares, you enjoy top-class service and all the amenities of our highest travel class.
- Priority baggage service, your own check-in zone at the airport and priority boarding
- Free access to the Business Class lounge before departure
- A guaranteed free adjacent seat on all short-haul and medium-haul flights
- Fully lie-flat seat on long-haul flights
- One extra item of carry-on baggage
- Delicious Business Class menus from DO & CO
Comparative overview of your options
1 = Please note that you cannot pay with miles on our website. You will find further information about payment with miles on the Miles & More website
2 = Fare terms and conditions such as minimum and maximum stay, cancellation and changes, baggage allowance, etc.
General terms and conditions
Upgrades are possible under the following conditions:
- Availability in Premium Economy or Business Class
- Confirmed bookings (not waiting list bookings)
- A valid and issued Economy or Premium Economy Class ticket
- Austrian scheduled flights operated by Austrian Airlines under a flight number beginning with “OS” (such as OSxxx)
- Upgrades booked via austrian.com can only be booked for all flight passengers travelling on the same booking
If you would like to book upgrades for only selected passengers in the booking, please contact the Austrian Airlines Service Centre.
We will inform you 60 to 48 hours before departure if your bid has been accepted. Up to this point, you can change or even cancel your bid at any time and as often as you like, of course with no charge. After that time, your bid is binding. If your bid upgrade is not confirmed, you keep the seat you originally booked.
An upgrade is not possible in the following instances:
- For flights that you have already checked in for
- For flights where extra services have already been booked but no payment has been made and the relevant documents for the service have not been issued
- For flights where additional services have already been booked which would prevent an upgrade being made (for example, where a pet is to be taken on board the aircraft)
- When travelling with small children up to the age of two years
- Miles & More award tickets are excluded from Austrian Airlines upgrades at a fixed price.
