Travel preparation

In order to make your travel as pleasant as possible, we have put together a travel guide for you with everything you need to know at a glance. You’ll find answers to all travel-related questions here.

Was your flight cancelled or would you like to travel at a later time? If your ticket has a booking date of up to 15 May 2020 and a place of departure within the EU, Switzerland, the UK or the USA, you can convert it into a Flight Value Voucher with the same value as your original ticket.