Boarding

We call our guests in groups during the boarding process, i.e. when they enter the aircraft. This procedure allows all passengers to board quickly and conveniently.

Group boarding

We divide the boarding process into the following groups to ensure quick and convenient boarding:

On continental flights

Pre-boarding Families with babies and small children under five, unaccompanied children and passengers with reduced mobility Priority Group 1 HON Circle Members and First Class passengers (feeders) Priority Group 2 Business Class travellers, Senators, Star Alliance Gold card holders and Economy Flex passengers Group 3 Economy Class passengers with window seats and their travelling companions Group 4 Economy Class passengers with centre seats and their travelling companions Group 5 Economy Class passengers with aisle seats

On intercontinental flights

Pre-boarding Families with babies and small children under five, unaccompanied children and passengers with reduced mobility Priority Group 1 First Class passengers and HON Circle Members Priority Group 2 Business Class travellers, Senators and Star Alliance Gold card holders Group 3 Premium Economy Class travellers Group 4 Economy Class passengers with window seats and their travelling companions Group 5 Economy Class passengers with centre seats and their travelling companions Group 6 Economy Class passengers with aisle seats

Quick boarding

You can scan your boarding pass yourself as you board at many airports, including Vienna Airport. Place your boarding pass on the scanner with the barcode facing down. After a quick check, the barrier is released and you can move on to the aircraft. If your seat has changed at the last minute, you will receive a new paper section from the quick boarding device showing the new seat information.