The best way to do this is to register for our Travel ID or store your details under “My Bookings”.

Please enter your contact details at “My bookings” or create your personal Travel ID. This ensures that we can contact you during your trip if necessary.

Our digital travel companion assists you with helpful information and services about your flight. The Austrian App ensures you always have your mobile boarding pass to hand and will provide you with personal notifications directly on your smartphone.

Find out about the entry requirements for your destination in good time. The authorities in some destination countries may require passengers to register online before their arrival.

You can make many preparations before your trip begins to ensure a successful start to your family holiday.

How much you are allowed to take with you will depend on your travel class, flight route and the fare you have booked. You can find this information quickly using our baggage calculator.

We offer rebooking options on many fares to give you more flexibility in your travel plans.

Check in conveniently from 47 hours before your flight via our website or the Austrian App.

Take the opportunity to check in your baggage the evening before your flight at selected airports to save valuable time on the day of departure. Please also allow enough time to check in your baggage the evening before.

Always keep an eye on the latest information about your flight. Enter your flight number and get all the relevant information for your flight.

Label your luggage with a tag (name, mobile number, email) and include the contact form. Please adhere to our hand luggage regulations and minimize your hand luggage to avoid delays.

At many airports, you can reserve a security control time slot in advance. Use this option to make your trip smoother. You can find out here whether your airport offers this service.

Please allow plenty of time, especially if you are checking in baggage or travelling in the holiday season. Find out everything you need to know about our offers and services at the airport as well as how to get to our hubs.

Our self-service baggage check machines are available for you to use in Vienna.

Please use the bulky baggage counter for special baggage.

You will find the latest information about our lounge services and their locations in our lounge directory.

Group boarding allows you to board your aircraft more quickly and easily. Please only board when your boarding group is called. Information about your boarding group can be found on your boarding pass.

You are not obliged to wear a mask on any flights to and from Austria.
The European Union Aviation Safety Agency (EASA) recommends that all passengers continue to wear masks at airports and on board the aircraft.