Special requirements
Accessible travel
We have developed a range of special services for people with disabilities and passengers requiring assistance. Find out how it works and how to prepare for your trip.
Travelling during pregnancy
It is possible in principle to fly during pregnancy. Find out the conditions that must be met and explore our helpful tips.
Medical information
The health of our passengers is important to us. Find all the information you need about our programmes, such as the “Doctor on Board” programme and carrying medical devices with you.
Unaccompanied minors
Does your child have to travel alone? No problem, they are in the best hands with us. Our Unaccompanied Minors (UM) service ensures that your child is well looked after throughout their journey.
Travelling with animals
If you would like to take your four-legged friends on your trip, please contact us before booking. We will inform you about the various transport options.
Entry regulations
Find out about the entry requirements for your destination country in good time before departure. The regulations vary from country to country.
Seminars to combat fear of flying
95% of all seminar participants have successfully completed the final flight of our “Joy of Flying” seminar. Try it for yourself.