Frequently asked questions about Booking and Travel Classes

Austrian Airlines offers tickets in Economy, Premium Economy and Business Class.

Our travel class tariffs differ in particular in terms of conditions, service and price.
On European routes, we also offer you three different fare options in Economy Class (“Light”, “Classic” and “Flex”), which differ particularly in terms of rebookings, refunds and price.

Within each tariff, there are always several booking classes on all routes, which differ further in terms of rebookability, refundability, advance booking deadlines, minimum and maximum length of stay and price (whereby advance booking deadline, minimum and maximum length of stay and price can vary according to route). You can find the details in the fare regulations.

The amount of the ​Miles & More mileage credit also depends on the respective booking class and fare option.

You can find the booking classes during the online booking on austrian.com in the detailed information of the selected flight in "Your Selection" on the right side of the screen. Furthermore the booking class is also stated in the fare regulations - you will find these in the summary via the "Buy Now" button as well as in the booking confirmation on your screen and which is also sent to you via your contact email address. You can view and, if necessary, change the booking class of your flight at any time in the online management of your booking via "My Booking" after you have entered the relevant booking code.

For private passengers, who do not require flexibility and are travelling only with hand luggage, the "Light" fare is the best and cheapest option in many cases - for example for a weekend trip.

The "Classic" fare is recommended for a family vacation as it includes advanced seat reservation, free baggage allowance and a rebooking option (for a fee).

Whether the better choice for the corporate customer is the "Classic"or "Flex" fare will depend on the needs of the company and how flexible the travel plans are. If the time or place of the meeting could change, the business traveller might want to consider choosing a "Flex" fare – which, in most cases, is cheaper and includes a free¹ rebooking option as well as a refund option (for a fee). Priority boarding will be offered for all passengers on Austrian Airlines’ operated flights at European airports within the "Flex" fare.

1 = There is no rebooking fee but an additional charge may apply if you rebook to a higher booking class or fail to comply with the minimum stay. In the event of a route change the fare will be recalculated for the new route.

European routes are those where the departure and destination are both located within Europe within the meaning of the IATA (International Air Transport Association) definition, meaning in European states in a geographical sense as well as some states in North Africa and the Caucasus.

1 = Albania, Armenia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Cyprus, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Kosovo, Lithuania, Moldova, Montenegro, Morocco, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom

Non-European routes¹ are those which either have

• a departure point or
• an arrival point
• as well as a departure and arrival point

outside of Europe as per the IATA (International Air Transport Association) definition.

1 = All destinations except Albania, Algeria, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Georgia, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldava, Monaco, Morocco, Netherlands, North Macedonia, Norway, Poland, Portugal (including Azores and Madeira), Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tunisia, Turkey, Ukraine, United Kingdom

2 = not available for North America and Japan

No, as an Economy Light customer you will receive the same Economy service onboard. The fares differ in terms of free baggage allowance and conditions for seat reservations, rebookings and refunds, but not in terms of service on board.

In Premium Economy Class you travel in a more comfortable seat than in Economy Class, are served a three or four course menu and can check in two bags.

Yes, the Premium Economy Class is separated on board from both Business as well as Economy Class by floor-to-ceiling partitions.

In Premium Economy Class we will serve you a welcome drink followed by a three or four course menu with a selection of three main courses. Depending on the time of day, you will be served breakfast or a snack before landing.

Yes, passengers with Senator and HON Circle Status can even take a third bag up to 23 kg with them.