Current information and flight irregularities

Austrian Airlines and the Lufthansa Group have decided to resume flights to Tel Aviv from February 1, 2025. 

The already decided suspension of Austrian Airlines and Lufthansa Group flights to and from Tehran up to and including February 14 remains in place.

Is your flight affected by an irregularity?     

Please check the current status of your flight before heading to the airport.

Save contact details, so we can send you important information about your flight quickly

Please enter your contact details at “My bookings” or create your personal Travel ID. This is the only way to ensure that we can contact you during your trip if necessary.

Rebooking and additional information         

In the event of a cancellation, Austrian will rebook you free of charge and usually automatically to another flight and inform you via your mobile phone number. If you do not receive a message from Austrian, please check the current status of your booking. Here you can also adjust the rebooking if required.  Alternatively, you can also use the Austrian Chat Assistant. 

Hotel accommodation

If you are rebooked onto the following day, please check our information about hotel accommodation.

Travel Agency bookings

If you booked your flight through a tour operator or travel agency, you may also contact the tour operator / travel agency where the booking was made.

Air passenger rights

Advice regarding air passenger rights can be found here

To My Bookings and Travel ID
To Austrian Chat Assistant
To passenger rights

If your flight is cancelled or delayed, we have summarised the most important points for you:

Help during flight irregularities

For passengers with current problems at the baggage reclaim we have summarised the most important information and links for you on the following page:

Help with baggage irregularities