Special requirements
Accessible travel
We have developed a range of special services for people with disabilities and passengers requiring assistance. Find out how it works and how to prepare for your trip.
Medical information
The health of our passengers is important to us. Find all the information you need about our programmes, such as the “Doctor on Board” programme and carrying medical devices with you.
Travelling with animals
If you would like to take your four-legged friends on your trip, please contact us before booking. We will inform you about the various transport options.