We have developed a range of special services for people with disabilities and passengers requiring assistance. Find out how it works and how to prepare for your trip.
To accessible travel
Travelling during pregnancy
It is possible in principle to fly during pregnancy. Find out the conditions that must be met and explore our helpful tips.
To travelling during pregnancy
Medical information
The health of our passengers is important to us. Find all the information you need about our programmes, such as the “Doctor on Board” programme and carrying medical devices with you.
To the health information
Unaccompanied minors
Does your child have to travel alone? No problem, they are in the best hands with us. Our Unaccompanied Minors (UM) service ensures that your child is well looked after throughout their journey.
To the Unaccompanied Minors service
Travelling with animals
If you would like to take your four-legged friends on your trip, please contact us before booking. We will inform you about the various transport options.
To travelling with animals
Entry regulations
Find out about the entry requirements for your destination country in good time before departure. The regulations vary from country to country.
See entry requirements
Seminars to combat fear of flying
95% of all seminar participants have successfully completed the final flight of our “Joy of Flying” seminar. Try it for yourself.
To the fear of flying seminars
Privacy Settings
We use cookies and similar technologies that are necessary to run the app and the website. Additional cookies are only used with your consent. We use them to access, analyse and store information such as the characteristics of your device as well as certain personal data (IP addresses, navigation usage, geolocation data or unique identifiers). The processing of your data serves various purposes: Analytics cookies allow us to analyse our performance to offer you a better online experience and evaluate the efficiency of our campaigns. Personalisation cookies give you access to a customised experience of our website with usage-based offers and support. Finally, Advertising cookies are placed by third-party companies processing your data to create audiences lists to deliver targeted ads on social media and the internet. You may freely give, refuse or withdraw your consent at any time using the link provided at the bottom of each page. You can consent to our use of cookies by clicking on Agree. For more information on which data is collected and how it is shared with our partners please read our privacy and cookie policy: Privacy policyCookie policy
These cookies are absolutely necessary for operating the website and ensuring security features. They also allow you to stay conveniently logged into your profile when you visit our website again.
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By selecting this category, the categories Analytics and Personalization will also be activated.
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